Shipping & Exchange Policy

Last updated: 23 July 2026

ShopEspress is a campus-based marketplace. Most transactions are completed through in-person, on-campus exchange rather than courier shipping. This policy explains how delivery works depending on the option a vendor offers.

1. On-Campus Meetup (default)

• Buyer and seller arrange a time and public, on-campus location to complete the exchange.
• Payment is only released to the vendor once the transaction is confirmed complete via TradeSafe escrow (see our Refund Policy).
• We recommend meeting in well-lit, populated campus areas (e.g. student centre, library) during daytime hours.

2. Courier Delivery (optional, vendor-dependent)

• Some vendors may offer delivery via a third-party courier listed under the "Courier" category.
• ShopEspress does not operate its own courier fleet. Any courier service listed is provided by an independent student or third-party provider, not by ShopEspress directly.
• Delivery times, fees, and tracking (if any) are set by the individual courier/vendor and disclosed in the listing before purchase.

3. ShopEspress Is Not a Fulfilment Centre

ShopEspress does not warehouse, package, or ship products itself. All items are held and exchanged directly between the buyer and seller. ShopEspress's role is limited to connecting buyers and sellers and facilitating payment.

4. Delays or Non-Delivery

If a vendor fails to deliver or show up for an agreed exchange, buyers should report this immediately via info@shopespress.online so we can investigate and apply our Refund Policy.